Terms of Service

1. Acceptance of Terms

By accessing and using the Wisrem website and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services Description

Wisrem provides:

Petroleum brokerage — crude oil and refined products
Commodity brokerage — marble, aluminum & glass framing, green coffee, and sugar
Counterparty origination and KYC due diligence
Vessel chartering and logistics coordination
Market analysis and trading-desk research

3. User Obligations

You agree to:

Provide accurate and complete information
Maintain the confidentiality of your account
Comply with all applicable laws and regulations
Not use our services for illegal purposes
Not interfere with the proper functioning of our website
Respect intellectual property rights

4. Commodity Market Disclaimer

IMPORTANT NOTICE

Physical commodity trading involves market, credit, logistics, and counterparty risk. Wisrem acts as a broker between principals and is not the principal in transactions unless explicitly disclosed in writing. Pricing references to Platts, Argus, ICE, NYMEX, and similar benchmarks are indicative; final pricing is set per contract.

We do not provide financial, legal, or tax advice
Buyers and sellers must satisfy themselves of counterparty creditworthiness
Commodity prices and freight rates fluctuate continuously
Currency, sanctions, and customs regimes can affect cross-border deliveries
Final specifications, quantity, and quality are governed by the SPA and inspection certificates

5. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Wisrem or its licensors and is protected by copyright and intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works without our express written permission.

6. Limitation of Liability

To the maximum extent permitted by law, Wisrem shall not be liable for:

Investment losses or financial damages
Indirect, incidental, or consequential damages
Loss of profits, data, or business opportunities
Errors or omissions in content
Third-party actions or services

7. Indemnification

You agree to indemnify and hold harmless Wisrem, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your use of our services or violation of these terms.

8. Privacy

Your use of our services is also governed by our Privacy Policy. Please review our Privacy Policy to understand our data practices.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of third-party sites.

10. Termination

We reserve the right to terminate or suspend access to our services at our discretion, without notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties.

11. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which Wisrem operates, without regard to conflict of law provisions.

12. Dispute Resolution

Any disputes arising from these terms or our services shall be resolved through:

Good faith negotiations
Mediation (if negotiations fail)
Binding arbitration (if mediation fails)

13. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting. Your continued use of our services constitutes acceptance of the modified terms.

14. Severability

If any provision of these Terms of Service is found to be unenforceable, the remaining provisions shall remain in full force and effect.

15. Contact Information

For questions about these Terms of Service, please contact us:

Wisrem LLC — Petroleum & Commodity Trading